Connect: Bridging Agencies and Service Providers Like Never Before.

Introducing Connect, RedRabbit's newest feature designed to transform the way property agencies and Service Providers collaborate.

Connect creates a communication channel between agencies and their trusted Service Providers, bringing every communication stage of the maintenance process into a single, connected ecosystem.

With Connect, agencies can create Live Task Cards share them with service providers via WhatsApp. Service Providers receive all the information they need to get started, without requiring additional apps, logins, or complicated onboarding.

As work progresses, Service Providers can submit updates directly from the field, including:

• Progress updates
• Quotations
• Photos and supporting documentation
• Completion confirmations

All communication, updates, and records are automatically captured and stored within RedRabbit, ensuring complete visibility and accountability throughout the lifecycle of every task.

No more chasing emails, searching through WhatsApp conversations, or manually updating stakeholders. Connect keeps everyone aligned, informed, and working from the same source of truth.

Connect isn't just another communication tool. It's a smarter way to manage maintenance, improve collaboration, and deliver faster service outcomes while keeping everything within the RedRabbit ecosystem.

Below are helpful videos, illustrating the functionality of this new feature: Viewing the videos in numerical order will demonstrate the full process.

What the Agency Will See: